How can you find the best lawn care company for your specific needs? With so many options, finding a new lawn care business can be overwhelming. But it doesn’t have to be confusing with a bit of expert help. We’re here to guide you through finding Indiana’s most reliable lawn care techs for this year’s summer maintenance. Plus, we’d like to give you some insight into how Brooklawn is continually improving to be the most reliable lawn care company in Central Indiana.
Researching Local Lawn Care Companies
With so many lawn care companies in Muncie, Indiana, how can you decide which is the cream of the crop? Finding the right lawn care company is so important; it will ultimately affect your experience and satisfaction with the business. So, let’s break down some tips for selecting the best in your area. There are several tell-tale signs that a lawn care company will treat your home and family with respect and professionalism.
- Online reviews and ratings: Almost nothing is more accurate and fair than the honest reviews of past customers. As you search for a lawn care company, read through their Google and Yelp reviews to get more insight into what clients have loved (or criticized) about the business. With a 4.8-star rating and 130 reviews on Google, Brooklawn is proud to boast excellent real-life testimonials!
- Word of mouth: Heard of a particular lawn care team through the grapevine? When businesses go above and beyond, customers will be happier to spread the word of their excellent service. So consider asking neighbors about their favorite local tree care or lawn care professionals.
- Range of services: While positive customer opinions are essential, ensuring the company offers the specific services you need is equally important. Most homeowners usually need essential services like mowing, fertilizing, and weed control. However, some companies offer even more valuable services like tree and shrub care, mosquito control, aeration, and overseeding.
- Customization options: How flexible is the business to your needs? As a homeowner, your lawn needs don’t always fit in one box. That’s why finding a business with customizable services can better help you reach your lawn goals and achieve a healthy, lush lawn.
- Responsiveness: Lawn care experts across the industry are especially busy during the growing season. So, if they respond to your inquiries or questions within 1-2 days, it’s a clear sign that the team prioritizes customer service in addition to their on-site services.
- Licensing and certifications: Lawn care requires the safe and effective handling of potentially dangerous chemicals like pesticides, so transparent industry licensing or certifications are a must. At Brooklawn, all of our technicians are certified through the Indiana State Chemist Office. They must pass the initial state-required test to receive their license and earn additional continuing education credits yearly to maintain it.
Our Core Values That Make Us Stand Out
What makes us unlike any other lawn care company in the Indianapolis area? Our commitment to four core values. Honesty, pride, professionalism, and safety make up our company’s moral code. It’s our mission to build lasting impressions with our customers through remarkable service every time. Our values are the building blocks of how we run our business and fulfill your customer service needs. Without them, we’d be just like any other tree and lawn care business!
Honesty: Transparent Communication and Diligent Service
Our pledge to be honest in everything we do knows no bounds. If we make an error in our services or advice, we own up to it. This guarantee also extends to when we can’t communicate with you in person. If we show up for a scheduled service and nobody is home, we’ll leave a note on the invoice with an update on your services. Honesty is who we are, so it’s in all that we do.
Pride: Confidence in Our Skills and Company
Every one of our technicians, office staff, and managers takes pride in being a part of this company. So, we ensure all our team members act in ways where we are proud to be Brooklawn. Our technicians will appear at your door with sparkling clean uniforms and shining equipment. We also display our company logo on the sides of our vehicles to let everyone know we’re proud to represent the best lawn care Central Indiana has to offer.
Professionalism: Competency at Every Level of Lawn Care
By providing our customers with intuitive software, we make payments seamless. In addition to being easy to use, our software makes accessing invoices and our contracts straightforward. While we have several digital options to reach us for payments and communication, you’re also always welcome to call our office in Muncie, Indiana. Compared to other lawn care companies, you will never speak to an automated voice messaging system or a third-party call center. Instead, you’ll be met with our local receptionist, who knows the Indianapolis region and is familiar with our long-term clients.
Safety: Protecting People and Property
Last but not least, safety is always on our minds at Brooklawn. We will always invest resources to ensure our team works safely and efficiently and improve where necessary. After all, protecting your family, our employees, and property is our top priority. At your home, our team will take the utmost care. Lawn care sometimes incorporates potentially dangerous chemicals and equipment, but our team is trained for all situations. Our lawn care techs wear PPE for pesticide protection during pesticide applications, including gloves, long pants, and long sleeves, regardless of the season. While our diligence avoids most mishaps, any spills or damages are promptly cleaned, reported, and handled immediately.
Choosing Brooklawn Services For Your Home
At Brooklawn, we’re always looking for new ways to improve the customer experience with our team. Our core values are just one way we ensure that our services are of the highest quality for you and your family. This summer, discover the unique Brooklawn approach to lawn and tree care! Contact our Muncie, Indiana office to learn more about scheduling your first visit today.